Lorne Stewart Facilities

Lorne Stewart Facilities is part of the Lorne Stewart Group which is one of the UK’s leading independent building services companies, offering a wide range of Facilities, mechanical engineering, electrical engineering and fabric services, throughout the construction and operational phases of any building asset.

Lorne Stewart Facilities was established in 1993 but the company’s history can be traced back over 100 years. Over the years they have developed knowledge and experience across multiple sectors.

The company made a decision to outsource its CAFM services system in 2019.

Following a number of meetings and demos to better understand the Joblogic software and make sure that it facilitated their requirements, Lorne Stewart Facilities made the decision to upgrade to Joblogic. Having migrated from in-house software, Lorne Stewart Facilities has been a happy customer of Joblogic since 2019.

Why Lorne Stewart Facilities Chose Joblogic

Lorne Stewart Facilities was looking for a system that would improve productivity and reduce costs. To do this, they identified that they would require seamless communication between the back-office team and their field engineers.

The sophisticated and easy-to-use desktop interface combined with the portability of the Mobile Engineer App really drew Lorne Stewart Facilities to Joblogic.

The fact that the mobile app is free on Apple and Android mobile devices, meaning that no hardware is required, was a unique feature that put Joblogic at the top of their list when choosing field service management software.

Additionally, Joblogic’s Customer Portal was another appealing feature. Being able to provide their customers with easily accessible job history and real-time job status updates was something that Lorne Stewart Facilities found incredibly valuable.

On top of these features, Joblogic’s regular software releases which continually improve and update the system further impressed Lorne Stewart Facilities. Knowing that not only do you have an excellent, all-encompassing field service management system but an excellent one which is constantly improving, assured Lorne Stewart Facilities that Joblogic was the software for them.

The most significant change since Lorne Stewart Facilities implemented Joblogic

The biggest change that Lorne Stewart Facilities has seen since upgrading to Joblogic is achieving the goals they had when selecting a new field service management system, increasing productivity and reducing costs.

Having one package with all the information located there has streamlined processes and the day-to-day operations of the business. From Asset Management to F-Gas Compliance and much more, the time and effort saved from not having to go back and forth between numerous different systems have increased employee satisfaction and productivity. The company not only saved time but also costs that were previously associated with multiple software subscriptions required.