Capital Belting
Hertfordshire-based Capital Belting Ltd. are specialists in the maintenance and installation of conveyor belts offering services across the UK. The...
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Commercial & Residential 40 Users 42 Employees
Healthcare Matters started using Joblogic’s job management and equipment maintenance software in December 2018 as they looked to increase their operational efficiency. Since then, they have seen impressive growth in their financial turnover, customer retention, and the speed at which their jobs are carried out and completed.
Wrexham-based business, Healthcare Matters, is a family-run organisation that provides high-quality products and maintenance services to the healthcare industry. Their professionalism and extensive product range has given them a deserved reputation as a reliable resource and trader to NHS trusts, healthcare professionals, nursing homes, hospitals and the general public.
Because Joblogic is continually improving and releasing modules that add more functionality to the system, it really supports us in the culture of continual improvement. It's transformed the business in terms of how slick it is and how things can happen a lot faster.
From the time of quotes raised, Healthcare Matters can now follow it through all the way, from quote to an order to delivery to invoicing to getting paid. This has enhanced their ability to log, deploy and schedule jobs quickly and has allowed them to become far more productive.
Joblogic’s easy-to-use invoicing module enables a clear electronic paper trail, allowing Healthcare Matters to send invoices immediately and get paid faster. They are also able to produce custom-made, branded invoices to send to customers in order to give it a professional look.
The software has been great for their customers because they can receive a job number straight away and can track that job right through by logging onto the customer portal. This lets them see when an engineer is on their way to the site.
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