How Joblogic Can Support Your Business in Becoming GDPR Compliant

Short Overview – The GDPR

The GDPR is the new EU regulation which is improving how businesses hold and use an individual’s personal data. Failure to comply with these regulations not only brings financial punishments to an organisation but brings detrimental effects to their reputation.

For a more detailed explanation of what GDPR is and how it will affect you, please see our article here.

How Does the GDPR Affect Your Business?

The importance of personal data is the fundamental principle behind the GDPR. Therefore, understanding what personal data is and what your organisation is holding, is extremely important. Whether your organisation tracks a customer’s address and name or traces the cookie ID of your website visitors, you are holding an individual’s personal data. The European Parliament has created the GDPR to ensure businesses protect this data.

A 2017 survey by Accenture Strategy found that 73% of consumers ‘find not being able to trust a company with the personal information that’s been provided, to be a top source of frustration’. Keeping this in mind, it is essential for your business to comply with the GDPR to secure customer trust. The results of not complying with the new law are detrimental to your company. Consequences include fines of up to €20 million, compensation payments, and damage to company reputation. These implications alone are enough to put you out of business.

How Joblogic Can Support You to Become GDPR Compliant

At Joblogic, we truly understand the importance of data security and transparency of our customers and their customers too. By using our cloud-based service management software to handle personal data, your organisation’s transition to becoming GDPR-ready will be simplified.

The GDPR requires that you are handling individual data in accordance with their new regulations. If you choose Joblogic to manage your business processes, you can expect the following benefits which will support you in complying with the new rules:

• Privacy control – You can feel confident in knowing that Joblogic will keep the rights of individuals completely private.
• Data security – Any personal data being held must be kept secure. As Joblogic operates on the Microsoft Azure cloud, we can ensure security to your system. Using a job management service like Microsoft Excel can make information vulnerable. With Joblogic, your data is encrypted. This includes all at-rest data which is stored statically on physical media, and in-transit data when information is being transferred.
• Reports of data breaches – If there is any breach of data, Joblogic will inform you straight away. Our constant security updates also mean that if any data breach occurred, the correct procedures would be carried out.
• More control over data– A crucial element of the GDPR is that customers need to have more control over what information is held and what companies can do with it. This means customers should be able to change or erase data at any time. With Joblogic, this is easy to do.
• Conforms to individual rights – Our service management software ensures flexibility for an organisation to edit their customer data. If one of your customers want to be removed from your Joblogic system, this can easily happen. You would simply find a specific client on your system, and remove or edit the client details.
• Easily manage data – If you store data through paperwork, then it is incredibly challenging to edit and maybe even remove records. Information could be misplaced, meaning there could be a breach of the regulations. Joblogic uses the online cloud which keeps all data in one place, with data backup so nothing can be misplaced.

As you can see, compared to a basic spreadsheet format, Joblogic can help your business become GDPR compliant in a more efficient way. It is important to state that by using us, it does not mean you hand over the responsibility of data if any breach of the regulations occurs. We simply aim to support you with complying with the new data changes.

If you are wondering what steps your business needs to take to become GDPR-ready, see our article on 12 preparations to take.