Joblogic Blog

It’s not just the construction industry facing the challenge of energy price hikes, supply chain issues, material shortages and inflated prices. It’s hitting the services and maintenance industries too. Managing a field services business against a backdrop of price hikes, and materials and parts shortages, poses significant problems, especially since customer expectations have evolved [...]

What is a Field Service Invoice? Six Simple Ways to Improve your Field Service Invoices What Types of Invoices are There? How to Write an Invoice When’s the Best Time for Your Client to Pay an Invoice? Download Free Invoice Templates with Joblogic Whether you operate in construction, electronics or HVAC services, invoicing should be fundamental to your business process. An excellent [...]

Keeping Workplaces Safely Ventilated During COVID-19 Why Ventilation is so Important Ventilation Risk Assessments Improving Natural Ventilation Improving Mechanical Ventilation As we all start back to work, proper ventilation will be high on an employer’s agenda to reassure their workforce and mitigate any risk from COVID-19.  So, what advice should you give?  In this blog [...]

For managers of remote field service workers, getting a birds-eye view of what’s happening out in the field is a challenge, so difficult employees can be harder to spot. Commonly though, if there is a difficult person in the team, you’ll soon hear about it from others. One bad apple can sap motivation and pull down the performance of a whole team. That’s why nipping things in the bud [...]

How to Use Joblogic’s Service Quote Template What is a Service Quote Template? Which Job Quote Template is Right for Your Business? Benefits of Using Service Quote Templates Enhance Service Business Efficiency and Productivity in 2022 A professional and accurate quote or estimate of costs is an integral part of any service business. Without a quote/estimate, it is impossible to prede [...]

Customer experience is a critical component of any successful field service business. An excellent customer service policy helps to ensure satisfied clients, who will then return to the company and recommend it to others. It can also help prevent negative reviews, which can quickly catapult your business into a downward spiral. However, many companies only focus on the bare requiremen [...]

As we learn to live with Covid what does this mean for field service and maintenance teams as restrictions are lifted? This blog considers the key things you need to know for establishing a site visit policy as we embrace a new normal. During the pandemic, field service maintenance companies have faced the biggest crisis in service delivery since wartime. Businesses have battled with [...]

The number one reason customers complain about maintenance services is that the technician was unable to resolve the issue on the first visit. It’s a frustrating and all too common scenario in field services, especially in residential housing, where customer satisfaction is a key focus.  Improving First Time Fix Rates (FTFRs) is challenging but it can boost productivity and impro [...]

Without the correct PPE in construction lives are put at risk and getting it wrong could also mean potentially damaging costs for your business. Did you know that failing to provide a construction worker with industry-standard headgear could cost you a staggering £344,400 in compensation if that worker were to have an accident? Even a minor injury could incur compensation costs of up [...]

Unplanned Maintenance vs Unscheduled Maintenance When is Unplanned Maintenance Required? How to Optimise Your Unplanned Maintenance Output Unplanned maintenance is simply any maintenance work that happens unexpectedly and has not been anticipated. This type of maintenance is often reactive work to fix equipment or assets and occurs when there is a lack of formal strategy in place for [...]

The New Year is usually preceded by the party season, where employees have a brief moment of respite from the hectic nature of their work. After the festivities are over, however, a phenomenon called the ‘January Blues’ is often seen in workforces — even in the most established companies.  During this period, businesses experience a surge in employee resignations, as many take th [...]

You may think the status quo is just fine when it comes to the depth and breadth of your workforce, but the business case for greater diversity is stronger than ever. Research shows that diversity brings many advantages to organisations, including better opportunities to win contracts. Sounds like a no brainer, doesn’t it? But what does diversity in business mean? How does it create a [...]