Joblogic Blog

Maintaining a high degree of kindness and courtesy has always been a constant factor in improving customer relationships. However, with the advent of technology, both customer expectations and the need for businesses to step up their efforts to match these expectations amidst this atmosphere of ultra-competitiveness have grown. Hence, ensuring a free-flowing communication process with [...]

Joblogic is excited to announce the launch of Joblogic Australia. The team in Sydney will onboard and support our customers in Australia, New Zealand and South Asia. Whilst all product development will remain in the UK, our Australian office will provide localised support and professional implementation services that so many of our customers rely on. The Australasian market is thrivi [...]

Dear Joblogic Customers, On behalf of the team at Joblogic I would like to wish you, your colleagues and families a really Happy Christmas and New Year. Thank you for continuing to support us as we build the next generation of Joblogic software and continue to invest in our infrastructure and customer support. During 2017 we added 9 new people to the development, sales, marketing and [...]

1. Setting up PPM Contracts You are now able to create and manage PPM contracts with Joblogic Web. Pre-programming visits to an asset or assigning a specific task to a site has never been easier. Whether you are doing an annual boiler service or weekly grounds maintenance, it is possible to add these items — along with the work required of an engineer to complete the job — to each in [...]

As a business operating in the service industry, your clients should be at the heart of everything you do. With that in mind, providing stellar client treatment and meeting their demands for service and support is vital. Many companies are now realising that field service management software can be one of the most effective tools in achieving a high level of customer satisfaction. Thi [...]

Gas safety week is a campaign that the gas registration body, Gas Safety Register, run annually to raise awareness of gas & appliance safety in the home and workplace. Gas Safe Register work closely with over 120,000 registered Engineers, and 60,000 businesses across the UK.

The first-ever Gas Safety Week campaign was launched in 2011, where supporters could see just some of the ways that Gas Safety Register helped them with keeping their homes safe. Since then, over 2,400 supporters each year including members of parliament and businesses like British Gas have taken part in awareness activities, ranging from social media campaigns to visiting some of the [...]

In times of austerity, public sector organisations and businesses will always be looking to gain maximum value for money when looking through tender bids. Some firms might take the short-sighted view that this means offering their services at the lowest possible profit margin. It makes sense to take a more holistic view and offer intangible value such as better customer service a [...]

Weblogic is an online portal which enables your customers to have real-time access to their job information. It is fully integrated with your Joblogic system. Web, or customer, portals are game-changers in winning and keeping service contracts. More and more service contractors are being asked to provide high-quality information to their clients. Nowadays the quality of the informatio [...]

Mobile engineer tracking software makes use of advancements made in mobile technology and the apps that have developed to take advantage of that. Most of us are now familiar and more importantly comfortable with using GPS technology to get around. On a daily basis, most of us use GPS location services to pinpoint our position on maps such as Google Maps, localised public transport app [...]

Buy professional services in advance at discounted rates. Add your Professional Services Subscription payments to your existing Licence Subscription. Your customer success manager will advise on the most suitable services and when to utilise them. What are Joblogic’s professional services? Joblogic’s professional services are additional offerings aimed at enhancing your experience w [...]