Joblogic Blog

In the never-ending quest to ensure that you can develop repeat business from customers, the most important thing you need to do is keep your customers satisfied. Maintaining satisfied customers can mean different things to different people, though. Ultimately, it's all about understanding what your customers want, and for the field service sector, delivering customer satisfaction m [...]

For rapidly growing UK FM company Thermatic, having a cloud-based field services management system is not just a nice-to-have – it’s critical. Thermatic provide full national engineering services to some of the UK’s largest retailers. Managing over 140 remote engineers, across a multitude of trades and skills. Managing scheduling and travel on an hourly basis is critical to both the [...]

A Complete Solution for Your Business Needs: Explore Joblogic’s Top Features and Resources Over the past 12 months we have made some significant improvements to Joblogic’s features. From improving security and connecting teams to streamlining processes and enhancing efficiency, we’ve put together a short overview, with links to further resources, of the top features we think you’ll [...]

As we start 2024, Joblogic is excited to share a glimpse of our ambitious roadmap for the year ahead, promising groundbreaking developments to elevate your field service management experience. We're unveiling a user-friendly projects module, refining features based on feedback, and integrating Artificial Intelligence for enhanced efficiency. Enhancing Products In 2024, our commitmen [...]

In the fast-paced world of field service management, ensuring the seamless operation of your fleet is paramount. Joblogic's commercial vehicle tracking software goes beyond compliance; it's a strategic tool designed to enhance safety, streamline operations, and foster effective communication within your team. Real-Time Updates: Gain a Competitive Edge Efficiency is at the core of ev [...]

Happy New Year to you and your colleagues from everyone at Joblogic! My personal new year’s resolution is to do a bit more reading. I’ve been enjoying ‘Good to Great’ by Jim Collins. It's full of information about what it takes to build a truly great business. There’s lots of valuable takeaways from the book, but what I really love about it is that it’s supported by years of researc [...]

When it comes to conquering the challenges of facilities management, one of the biggest issues is making sure that all assets and equipment maintain all maintenance requirements to ensure functionality and reduce downtime. 60% of businesses are focused solely on reactive maintenance, where an engineer is sent out to look at an asset after errors or faults have been reported. This is [...]

People often throw around the buzzword “digital transformation” when discussing the HVAC industry. Like most industrial sectors, the discussion around digital transformation is often confusing and difficult to follow. To make things as simple as possible we’ve built a guide that explains HVAC digital transformation. It also discusses the challenges of implementing a digital strategy w [...]

The deal increases Joblogic’s subscriber base by 50% overnight – spring boarding the company into the No.1 position in the UK field service management software sector. Effective 24th July 2023, field service management software provider Joblogic has announced that it has acquired Protean Software, one of the leading competitors in the sector.The deal, for an undisclosed sum, propels [...]

The HVAC service sector is a competitive place to be. Your customers have no shortage of options for where they can get their HVAC units serviced, which means as a business you’re constantly fighting to maintain the standard of service that customers expect. Meaning that issues such as recruiting HVAC engineers can have a dramatic effect on your business if you’re not able to work aro [...]

Field service management (FSM) software has become one of the most effective ways that field service businesses can use to improve their operational efficiency. Whilst it can be easy to fall into the marketing spiel about what kind of impact FSM software can have on your day-to-day operations, the reality is that it can greatly improve operations and deliver massive benefits to every [...]

Data-driven decision-making is a buzzword that has become prominent in all forms of business types, and the world of field service management is no different. At its core it means that your business should be using easy-to-access field service analytics and data to drive informed decisions about how your business operates. Often this conversation is focused on top-level metrics like p [...]