Why You Shouldn’t Use Free Service Management Software

When growing your business, it’s natural to look for ways to save expenses, wherever possible. One of the first things business owners do is look for free field service software. Why should you pay for a program that you can also get for free? But is it really a good idea? 

The main issue with free service management software is that they are not designed for your business. They can be too simple and too limited in functionality. In this blog post, we’ll look at how free FSM software is different from paid programs. We’ll also look at how these free versions can end up costing you more in the long run.

Free Software is Too Generic

Because free field service management software is built with limited resources, it’s usually a one-size-fits-all solution. There really isn’t any customisation option in free software and you don’t receive support from their account management teams. 

On the other hand, a solution like Joblogic will offer you a service management software that’s tailored to suit your needs. You can build fully customisable dashboards and custom forms. We’ve closely worked with hundreds of different businesses and we understand that what one company may not deem significant can be of crucial value to others. This is why we give you full control in setting up your software so you can pick and choose what you want to include in your dashboards. 

Why does this matter? You might waste weeks (even months) using the free software before releasing it can’t give you the solution you need, and would then move on to a paid software anyway.

Free Version Often Means “Limited Access”

If you’ve started a free trial of a field service software and you can’t find everything you need in that version – there’s a strong chance that you’ll need to move to a paid version. This is because free versions are structured to include limitations, giving you enough to tease you and then frustrate you into buying an annual paid plan. If the software cannot cover your entire operations then it’s useless for you, because it will not allow you to scale and be efficient. 

Here at Joblogic, our pricing is simple, transparent and competitive. We offer our Core package at a price of just £30 per month in which you receive a dedicated solution, which is guaranteed to cover all areas of your business, even as you grow. We offer a brilliant drag and drop scheduler, which allows you to schedule planned and unplanned maintenance, no matter how large your team gets. With Joblogic, there are no limits to what you can do.

Free Field Service Software is Old and Outdated

The field service business is very competitive, with many companies fighting for market share. In this competitive market, it’s essential for you to use the latest technologies to deliver work with quality and ensure customer satisfaction. This is another area where free service management software usually fails. They tend to be old and outdated with few or no planned updates for months and even years. 

A paid solution like Joblogic values the customers. We regularly update our software with new functionality and features. Our focus is always to make our service as easy and comprehensive as possible for our customers. We work closely with you in understanding your needs and receiving your feedback. All this has helped us create a winning formula that allows you to get more projects than your competitors.