When choosing stock control software for a field service business, you must consider features beyond essential inventory management. Here are some key functionalities to prioritise:
Your technicians will likely be on the move, so ensure the software has a robust mobile app or responsive web interface. This allows them to access stock levels, update job statuses, and manage parts used directly from the field.
- Real-time Inventory Updates
Technicians should be able to update stock levels in real time as they use parts on jobs. This avoids discrepancies and ensures dispatchers have accurate data for future assignments.
- Low Stock Alerts and Reordering
Automatic low-stock alerts can prevent delays and frustrated customers. The software should ideally trigger purchase orders or suggest reorder points based on historical usage data.
If technicians encounter areas with limited internet access, consider software allowing offline stock adjustments with automatic synchronisation when back online.
Analyse inventory usage trends to optimise stock levels and identify potential waste. Look for software that provides insightful reports on the parts most frequently used, slowest-moving items, and overall inventory costs.